These general terms and conditions for the use of the services offered on the website www.palacioplcondedemiranda.com are subscribed by Arralde Inversiones S.L.

In compliance with the information obligation established in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following details are provided:The company owning www.palacioplcondedemiranda.com is Arralde Inversiones S.L., with its registered office for these purposes at Calle Menéndez Pidal 21 – Bajo, 28036 – Madrid, with CIF B-95485421, registered in the Madrid Commercial Registry in volume 4860 general, Book 0, Entry 1 of the Companies Book, folio 151, sheet BI-50231. Telephone: 915 417 516 and contact email: info@palacioplcondedemiranda.com

Arralde Inversiones S.L. is a business entity whose main activity consists of real estate activities.

GENERAL TERMS OF USE

This Legal Notice sets out the terms of use governing access to and use of the website www.palacioplcondedemiranda.com (hereinafter, the site or website), owned by Arralde Inversiones S.L., who makes the website available to Internet users in order to provide information about our services.

We welcome you and invite you to carefully read the General Terms of Use of this website (hereinafter, the General Terms of Use), which describe the terms and conditions that will apply to your browsing of the site, in accordance with the applicable Spanish regulations. Since Arralde Inversiones S.L. may modify these Terms of Use in the future, we recommend that you visit this page periodically to stay properly informed of any changes made.

In order to ensure that the use of the Website aligns with principles of transparency, clarity, and simplicity, we inform you that any suggestions, questions, or inquiries regarding the General Terms of Use will be received and addressed by contacting Arralde Inversiones S.L. at the address provided above.

1. Object

Arralde Inversiones S.L. provides the content and services available on the Website, subject to these General Terms of Use and the privacy policy (hereinafter, the Privacy Policy). Access to or use of this Website in any form grants you the status of User and implies the unconditional acceptance of each and every one of these General Terms of Use, with the right to modify them at any time. Consequently, it is the responsibility of each User to carefully read the General Terms of Use in effect at each visit to the Website. Therefore, if you do not agree with any of the terms outlined here, you must refrain from using this Website.

Additionally, you are advised that, from time to time, specific terms may be established for the use of specific content and/or services on the Website, and the use of such content or services will imply acceptance of the specific terms outlined therein.

2. Services

Through the Website, we offer Users the opportunity to access information about our services (hereinafter, the services).

3. Privacy and Data Processing

When access to certain content or services requires the provision of personal data, Users will ensure the truthfulness, accuracy, authenticity, and validity of such data. The company will process these data automatically according to their nature or purpose, as outlined in the Privacy Policy section.

4. Industrial and Intellectual Property

The User acknowledges and accepts that all the content displayed on the Website, including designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs susceptible to industrial and/or commercial use, are subject to Intellectual Property rights. All trademarks, trade names, or distinctive signs, and all industrial and intellectual property rights related to the content and/or any other elements inserted on the site, are the exclusive property of Arralde Inversiones S.L. and/or third parties, who hold the exclusive right to use them in economic transactions. For this reason, the User agrees not to reproduce, copy, distribute, make available, publicly communicate, transform, or modify such content, holding the company harmless from any claims arising from the breach of such obligations. In no case does access to the Website imply any waiver, transmission, license, or partial or total assignment of such rights, unless expressly stated otherwise. These General Terms of Use of the Website do not grant Users any other rights to use, alter, exploit, reproduce, distribute, or publicly communicate the Website and/or its Content, other than those expressly provided herein. Any other use or exploitation of any rights shall be subject to prior and express authorization specifically granted for such purpose by the company or the third-party rights holder.

The content, texts, frames, designs, logos, images, computer programs, source codes, and, in general, any intellectual creation existing on this site, as well as the site itself in its entirety as a multimedia artistic work, are protected by copyright law. The company owns the elements that make up the graphic design of the Website, navigation buttons, code, texts, images, textures, graphics, and any other content on the Website or, in any case, has the corresponding authorization to use these elements. The content provided on the Website may not be reproduced, in whole or in part, nor transmitted or recorded by any information retrieval system, in any form or by any means, unless prior written authorization is obtained from the company.

It is also prohibited to delete, bypass, and/or manipulate the copyright notice, as well as any technical protection devices or information mechanisms that may contain the content. The User of this Website agrees to respect the aforementioned rights and avoid any actions that could harm them, with the company reserving the right to exercise all legal means or actions available to protect its legitimate industrial and intellectual property rights.

5. Obligations and Responsibilities of the Website User

The User agrees to:

a) Make proper and lawful use of the Website as well as its contents and services, in accordance with:

1. The applicable legislation at any given time;
2. The General Terms of Use of the Website;
   1. The generally accepted moral standards and good customs;
3. Public order.

b) Provide all the means and technical requirements necessary to access the Website.

c) Provide truthful information when completing the personal data forms on the Website and to keep it updated at all times so that it reflects the User’s actual situation. The User will be solely responsible for any false or inaccurate statements made and for any harm caused to the company or third parties due to the information provided.

Notwithstanding the provisions set out in the previous section, the User must also refrain from:

1. Making unauthorized or fraudulent use of the Website and/or its contents for illegal or prohibited purposes under these General Terms of Use, harmful to the rights and interests of third parties, or that could damage, disable, overload, deteriorate, or prevent the normal use of the services, documents, files, and all types of content stored on any computer system.
2. Accessing or attempting to access restricted resources or areas of the Website without meeting the required conditions for such access.
3. Damaging the physical or logical systems of the Website, its providers, or third parties.
4. Introducing or spreading viruses or other physical or logical systems that may cause damage to the physical or logical systems of the company, providers, or third parties.
5. Attempting to access, use, and/or manipulate the data of the company, third-party providers, or other Users.
6. Reproducing or copying, distributing, allowing public access through any public communication method, transforming, or modifying the contents unless authorized by the holder of the corresponding rights or unless legally permitted.
7. Removing, hiding, or manipulating intellectual or industrial property rights notices or other identifying data of the rights of the company or third parties incorporated into the content, as well as technical protection devices or any informational mechanisms that may be embedded in the content.
8. Obtaining or attempting to obtain content by means or procedures other than those made available for that purpose or expressly indicated on the pages where the content is located or, in general, those commonly used on the Internet without posing a risk of damaging or disabling the website and/or its content.
9. In particular, and purely for illustrative and non-exhaustive purposes, the User agrees not to transmit, disseminate, or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, frames, recordings, software, and, in general, any kind of material that:In any way contravenes, belittles, or attacks the fundamental rights and public freedoms recognized constitutionally, in International Treaties, and in other current legislation. Induces, incites, or promotes criminal, defamatory, defamatory, violent, or, in general, illegal, immoral, or publicly disruptive actions. Induces, incites, or promotes discriminatory actions, attitudes, or thoughts based on gender, race, religion, beliefs, age, or condition. Incorporates, makes available, or allows access to illegal, violent, offensive, harmful, degrading, or, in general, illegal, immoral, or publicly disruptive products, elements, messages, and/or services. Induces or may induce an unacceptable state of anxiety or fear. Induces or encourages involvement in dangerous, risky, or harmful practices for health and mental balance. Is protected by intellectual or industrial property legislation belonging to the society or third parties without the authorization for the intended use. Contradicts the honor, personal and family privacy, or the image of individuals. Constitutes any form of advertising. Includes any type of virus or program that prevents the normal operation of the Website.

If access to certain services and/or content on the Website requires a password, the User is obliged to use it diligently, keeping it secret at all times. Consequently, the User is responsible for the appropriate custody and confidentiality of the password, committing not to transfer it to third parties, either temporarily or permanently, nor to allow access to the aforementioned services and/or content by unauthorized individuals.The User is also required to notify the company immediately in the event of any misuse of their password, such as theft, loss, or unauthorized access, in order to proceed with its cancellation. Therefore, until such notification is made, Arralde Inversiones S.L. shall be exempt from any responsibility arising from the misuse of the password, and the User will be liable for any unlawful use of the Website’s content and/or services by unauthorized third parties.If the User negligently or intentionally breaches any of the obligations established in these General Terms of Use, they will be held liable for any damages and losses resulting from such non-compliance to the company.

6. Responsibilities

Arralde Inversiones S.L. does not guarantee continuous access, nor the proper display, downloading, or utility of the elements and information contained on the website, which may be impeded, hindered, or interrupted by factors or circumstances beyond its control. The company is not responsible for any decisions made as a result of accessing the contents or information offered.

Arralde Inversiones S.L. may interrupt the service or immediately terminate the relationship with the User if it detects that the use of the Website or any of the services offered on it is contrary to these General Terms of Use. The company is not responsible for damages, losses, claims, or expenses arising from the use of the Website.

It will only be responsible for removing, as soon as possible, the contents that may cause such damages, provided that they are notified. In particular, the company will not be responsible for any damages resulting from, among others:

1. Interferences, interruptions, failures, omissions, telephone outages, delays, system lockups, or disconnections in the functioning of the electronic system, caused by deficiencies, overloads, and errors in telecommunications lines and networks, or by any other cause outside the company’s control.
2. Unauthorized intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or others.
3. Misuse or inappropriate use of the Website.
4. Security errors or navigation issues caused by a malfunction of the browser or by using outdated versions of it. The company’s administrators reserve the right to remove, in whole or in part, any content or information present on the Website.

Arralde Inversiones S.L. excludes any liability for damages of any kind that may arise from the misuse of the freely available services by Users of the Website. It is also exempt from any responsibility for the content and information that may be received as a result of the data collection forms, which are intended solely for the provision of services related to inquiries and doubts. Moreover, in the event that damages arise from the unlawful or incorrect use of these services, the User may be held liable for the damages caused.

You agree to defend, indemnify, and hold the company harmless from any damages arising from third-party claims, actions, or demands resulting from your access to or use of the Website. Additionally, you undertake to indemnify for any damages caused by your use of robots, spiders, crawlers, or similar tools used to collect or extract data, or by any other action that imposes an unreasonable load on the functioning of the Website.

7. Hyperlinks

The User agrees not to reproduce in any way, not even through a hyperlink, the Website or any of its contents, unless expressly authorized in writing by the responsible party for the file.

The Website includes links to other websites managed by third parties, in order to facilitate the User’s access to information from collaborating and/or sponsoring companies. Therefore, the company is not responsible for the content of such websites, nor does it position itself as a guarantor or as a party offering services and/or information that may be offered to third parties through links to third-party sites.

The User is granted a limited, revocable, and non-exclusive right to create links to the main page of the Website exclusively for private, non-commercial use. Websites that include links to our Website must comply with the following conditions:

1. They may not falsify their relationship with our company, nor claim that such a link has been authorized, nor include trademarks, trade names, logos, or other distinctive signs of our company.
2. They may not include content that could be considered in poor taste, obscene, offensive, controversial, inciting violence or discrimination based on sex, race, or religion, contrary to public order, or unlawful.
3. They may not link to any page of the Website other than the homepage.
4. The link must point directly to the website’s own address, without allowing the website that creates the link to reproduce the Website as part of its own web or within one of its frames, nor create a browser over any of the pages of the Website.

Arralde Inversiones S.L. may request at any time the removal of any link to the Website, and the user must promptly comply with such a request. Arralde Inversiones S.L. cannot control the information, content, products, or services provided by other websites that have established links to the Website. As such, it does not assume any responsibility for the content or use of these external websites.

8. Data Protection

In order to use some of the Services, Users must provide certain personal data in advance. To this end, Arralde Inversiones S.L. will process Personal Data automatically in compliance with the Proyecto de LOPD de 24 de noviembre de 2017 y en el REGLAMENTO (UE) 2016/679 DEL PARLAMENTO EUROPEO Y DEL CONSEJO de 27 de abril de 2016, on the protection of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), as well as the Law 15/1999 of December 13, on the Protection of Personal Data and the implementing Royal Decree 1720/2007. For more information, Users can refer to the Privacy Policy presented on the Website, which outlines the treatment of personal data and the purposes for which it is collected.

9. Cookies

Arralde Inversiones S.L. reserves the right to use cookie technology on the Website in order to recognize frequent Users and personalize the way they interact with the Website, such as pre-selecting language or content that best suits their preferences. The cookies used by the Website, or by third parties acting on its behalf, are only associated with an anonymous user and their computer, and do not provide personal data about the User.

Cookies are files sent to a browser through a Web server to register the User’s navigation on the Website, when the User allows their reception. If desired, you can configure your browser to receive a notification on the screen when cookies are received and to prevent cookies from being installed on your hard drive. Please consult the instructions and manuals for your browser for further information.

Thanks to cookies, it is possible for Arralde Inversiones S.L. to recognize the browser of the computer used by the User in order to provide content and offer browsing or advertising preferences based on the User’s demographic profiles, as well as to measure visits and traffic parameters, and track the progress and number of entries.

10. Duration and Termination

The provision of the service on this Website and other services is, in principle, of indefinite duration. However, Arralde Inversiones S.L. may terminate or suspend any of the portal’s services at any time. When possible, Arralde Inversiones S.L. will announce the termination or suspension of the provision of a specific service in advance.

11. Declarations and Warranties

In general, the content and services offered on the Website are for informational purposes only. Therefore, by offering them, Arralde Inversiones S.L. makes no warranties or representations regarding the content and services provided on the Website, including, but not limited to, warranties of legality, reliability, usefulness, truthfulness, accuracy, or merchantability, unless such declarations and warranties cannot be excluded by law.

12. Force Majeure

Arralde Inversiones S.L. shall not be held liable in the event of an inability to provide service if this is due to prolonged interruptions in electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions by the government, or generally any cases of force majeure or unforeseen circumstances.

13. Deposit, Payment, and Cancellation Policy

Base Rate

Conditions

• Deposit: 50% is charged at the time of booking, with the remaining 50% to be paid at check-in.
• This offer allows cancellations up to 24 hours before the day of arrival.
• Cancellations made less than 24 hours before the arrival date will incur a cancellation fee equivalent to the total cost of the first night.

Flexible Rate

Conditions

• Deposit: 50% is charged at the time of booking, with the remaining 50% to be paid at check-in.
• This offer allows cancellations up to 5 days before the day of arrival.
• Cancellations made less than 5 days before the arrival date will incur a cancellation fee of 50% of the total booking amount (Deposit). Non-refundable Rate

Conditions

• The full amount of the stay is charged at the time of booking.
• This rate does not allow changes or refunds.

14. Dispute Resolution, Applicable Law, and Jurisdiction

These General Terms and Conditions of Use, as well as the use of the Website, will be governed by Spanish law. The parties submit to the courts and tribunals of Madrid, with a waiver of any other jurisdiction, for the resolution of any conflicts.

In the event that any provision of these General Terms and Conditions of Use is found to be unenforceable or void under the applicable law or as a result of a judicial or administrative decision, such unenforceability or voidness will not render the entire General Terms and Conditions of Use unenforceable or void. In such cases, Arralde Inversiones S.L. will proceed to modify or replace the provision with another that is valid and enforceable, and which, as far as possible, achieves the goal and intention of the original provision.